Last updated: 27/11/2025

The website maquenquelodge.com, owned by Hotel Maquenque Lodge, located in Boca Tapada de San Carlos, Costa Rica, uses cookies and similar technologies to optimize site performance, enhance user experience, and analyze interactions with our services. This Cookie Policy is designed in accordance with Costa Rican Law No. 8968 – Protection of Individuals Against the Processing of Their Personal Data, and its Regulation (Executive Decree No. 37554-JP).

1. What Are Cookies?

Cookies are small text files stored on the user’s device when visiting a website. They allow the website to recall technical information or user preferences to improve navigation, customize content, or analyze site traffic.

While cookies themselves do not directly contain identifiable personal information, their use may involve personal data processing if they allow linking a user to a unique identifier or behavior. In such cases, the principles and rights established in Law 8968 apply.

2. Purposes of Using Cookies

At maquenquelodge.com, we use cookies for the following purposes, in compliance with the principles of information, consent, proportionality, purpose limitation, and security established by Law 8968:

2.1. Necessary (Technical) Cookies – Do not require consent

These are essential for the basic operation of the website, such as:

• Session control

• Security

• Booking process management

• Content loading and distribution

These cookies do not store personal data and are indispensable for the website to function.

2.2. Preference or Personalization Cookies

Enable the website to remember user preferences such as language or region.

2.3. Analytical Cookies

Help us understand how visitors interact with the website to improve structure, content, and performance.

These may include tools such as:

• Google Analytics

• Meta (Facebook) Pixel

These cookies require prior, informed consent, as required by Law 8968.

2.4. Advertising or Marketing Cookies

Used to display interest-based ads or measure the effectiveness of marketing campaigns.

These are provided by third parties and require explicit and informed consent.

3. First-Party and Third-Party Cookies

First-party cookies:

Managed directly by Maquenque Lodge and used to support essential site functions.

Third-party cookies:

Provided by external companies such as Google, Meta, or booking engines.
These providers may process data according to their own privacy policies, including possible international data transfers, in line with the security principles of Law 8968.

4. Obtaining Consent

According to Articles 5, 6, and 7 of Law 8968:

• Consent must be free, informed, and explicit before using any non-essential cookies.

• Users may accept, reject, or configure cookie preferences through the cookie banner displayed upon entering the site.

• Consent may be revoked at any time through the “Cookie Settings” section or by adjusting the browser settings.

5. How to Disable or Delete Cookies in Your Browser

Users may disable or delete cookies at any time through their browser settings. Below are helpful links for major browsers:

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge

(Official links can be added if desired.)

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6. Data Storage and International Transfers

Third-party cookie providers (such as Google or Meta) may store information on servers located outside of Costa Rica.
Maquenque Lodge ensures that such providers maintain adequate security standards and adhere to the principles of Law 8968:

• security

• confidentiality

• restricted use based on the consented purpose

7. Data Subject Rights

Under Law 8968, users have the right to:

• Access their personal data

• Rectify their data

• Object to its processing

• Revoke consent

• Request deletion when appropriate

Requests may be submitted in writing using the contact information provided below.

8. Security Measures

Maquenque Lodge applies technical, administrative, and organizational measures to safeguard any data that may be collected through cookies, in accordance with the security principles of Law 8968 and its Regulation.

9. Updates to This Policy

This Cookie Policy may be updated at any time due to legal, technical, or operational changes. Any updates will be published on this page.

10. Contact Information

For inquiries or to exercise your data rights under Law 8968, please contact us:

Hotel Maquenque Lodge
Boca Tapada, San Carlos, Costa Rica
Email: info@maquenquelodge.com
Website: maquenquelodge.com