Cancellation or modification requests must be submitted in writing, and the hotel will confirm receipt in the same manner. Before completing your reservation, we invite you to carefully review the policies applicable according to the season.
High Season:
July 1–August 31, 2026 and November 1–April 30, 2026:
- Free cancellation up to 90 days prior.
- 89–60 days: 50% penalty.
- 59–0 days / No-show: 100% penalty.
Low Season:
May 1–June 30, 2026 and September 1–October 31, 2026:
• Free cancellation up to 90 days prior.
• 89–60 days: 50% penalty.
• 59–0 days / No-show: 100% penalty
Peak Season:
December 16, 2025–January 5, 2026 and Easter Week:
• 100% penalty at any time (cancellations, modifications, or no-show
General regulations:
• Pets are not allowed on the property.
• Bringing food or cooking on the property is not permitted.
• Smoking is not allowed inside the rooms.
• The use of drones or noise-generating devices is not permitted on the property.